Tuesday, November 25, 2014

ICT: Issues, Challenges and Implications


In 2005, Valdez enumerated concerns relevant to the challenges of technology use in the classroom. These concerns are (1) some technology may become distraction for students , (2) technology is just one variable while many others also need to be addressed, (3) teacher competency is problematic, and (4) students and teachers have unclear, often inconsistent, expectations of technology use. Furthermore, Valdez emphasized that to achieve statistically significant effect sizes, schools must make certain that (1) that there is appropriate software, sufficient technology support and maintenance, (2) technology use is aligned with learning expectations, and most important of all (3) teachers are equipped with the competencies to effectively model and teach exemplary use of technology. On the contrary, Clark, Yates, Early and Moulton (2009) presented “direct, evidence-based argument that, while media provided economic benefits for training organizations, they have not and will not influence learning, motivation, or work performance. This conclusion challenges the relevance of ICT as an educational tool. Bingimlas (2009) clarifies this contradicting views and the answer is that despite the numerous advantages, there are barriers that hinder the effective integration of ICT into education. The major barriers were lack of confidence, lack of competence, and lack of access to resources. These three barriers are critical components of technology integration; therefore, teachers must be provided with software and hardware ICT resources, professional development program, sufficient time and technical support.

UNESCO declares that ICT is instrumental for the realization of “universal access to education, equity in education, the delivery of quality learning and teaching, teachers’ professional development and more efficient education management, governance and administration”. Furthermore, the UNESCO website claims that its approach in promoting ICT in education is holistic and comprehensive. It is quite imperative that any ICT program associated with education must be assessed in view of these attributes. The challenges – barriers, difficulties, weaknesses are related to access to ICT, competency of teachers, efficiency of ICT management and administration for educative purposes and the over-all monitoring and evaluation system of ICT use. According also to UNESCO, the quality of teachers and their professional education is the key to the achievement of quality education. Yet, the quality of teacher education and the status of their continuous professional education remains one of the most pressing challenges across the globe, which UNESCO believes must be addressed to cope with the world need for 9.1 million new teachers to reach internationally agreed target by 2015.


As proof of its commitment for the upliftment of education, UNESCO includes the “Open Educational Resources (OER)” feature in their website where teachers can access educational materials for teaching and for their own professional advancement. In addition, the UNESCO Competency Framework for Teachers is a very good document that can be used in formulating a long term plan for ICT training of teachers, implementation, monitoring and evaluation particularly on investigating the role of ICT as a contributing factor to teacher effectiveness and student learning. The competencies for teachers would actually complement the need to develop the 21st century skills among the learners because the UNESCO framework stipulates the need to (1)  build workforces which have ICT skills to handle information and are reflective, creative and adept at
problem-solving in order to generate knowledge, (2) enable citizens to be knowledgeable and resourceful so they are able to manage their own lives effectively, and are able to lead full and satisfying lives, (3) encourage all citizens to participate fully in society and influence the decisions which affect their lives, and (4) foster cross-cultural understanding and the peaceful resolution of conflict. Furthermore, it emphasizes the balance between teachers’ ICT competencies and their ability to cascade these to their students. In accordance with the 21st century life skills, the framework aims that ICT can provide opportunities for teachers to help the students become collaborative, problem solvers, creative learners using ICT so that they become effective citizens and members of the workforce.   The framework is summarized in the table below:


 In using the UNESCO framework for creating a master plan for teacher training and ICT program implementation in schools, it is important to consider Gilbert’s recommendations regarding quality assurance of learning in science and mathematics. According to Gilbert (2005), effective use of instructional technology calls for sufficient attention to (1) curriculum uses, (20 instructional pedagogy used, (3) assessment used, (4) sufficiency of technology and access to the Internet, and (4) ICT abilities of the teacher, especially in modeling uses of technology. Hence, UNESCO framework hopes to respond to the challenges and barriers that confront ICT use in education.

 I would like to highlight that in designing teacher training for ICT, it is very important to focus on integrating ICT in curriculum design in order to justify its use. What must be avoided is too much emphasis on teacher’s personal use of technology and Internet. The primary purpose of ICT is to reinforce learning, use technology and Internet as tools for learning. The challenge therefore for teachers is how to incorporate ICT in instruction to train students to become independent learners and responsible digital citizens. The academic supervisors must also model how to use technology and on-line sources to complement teaching and encourage a more active discussion among learners. ICT are not intended to replace the human teacher but rather present the 21st century teacher as adaptive, creative and updated learner.

 The World Bank also enumerated several key issues on ICT in education. Here are some excerpts from the WB website. (Source: Knowledge Maps: ICTs in Education, InfoDev)

 (1) Impact on learning and achievement. It is generally believed that ICTs can empower teachers and learners, making significant contributions to learning and achievement. … However, current research on the impacts of ICTs on student achievement yields few conclusive statements, pro or con, about the use of ICTs in education.

 (2) Monitoring and evaluation .Many of the issues and challenges associated with ICTs in education initiatives are known by policymakers, donor staff, and educators. However, data on the nature and complexity of these issues remains limited because of the lack of good monitoring and evaluation tools and processes. If ICTs are to become effective and integral tools in education, and if accountability is to be demonstrated to donors and stakeholders, monitoring and evaluation must be a priority area of focus.

(3) Equity. There is a real danger that uses of ICTs can further marginalize groups already excluded or on the edge of educational practices and innovations. On the other hand, with supportive policies and careful planning and monitoring, ICTs hold out the promise of facilitating greater inclusion of such groups.

 (4) Costs Given current budgetary and resource constraints, a widespread investment in ICTs in education is probably not possible in most developing countries.

 (5) Best practices Where ICTs are used for learning, evidence suggests that they are chiefly used to present and disseminate information, as tools for presentation rather than the often cited promotion of “21st century skills.” It is clear that much more information is needed on the ICT components of donor-supported projects, including how ICTs are actually being used to support educational objectives. In addition, this information needs to be better incorporated into the planning and delivery of new ICT projects.

(6) Tools new technologies are introduced, it is critical that their cost and impact in various educational situations is thoroughly examined. While evidence shows that it is the actual application of the ICT tool that is the most important determinant of its effectiveness for educational purposes, the choice of tools is quite large, and each tool has its own advantages and disadvantages.

 (7) Teachers and teaching While traditional teacher leadership skills and practices are still important, teachers must also have access to relevant, timely, and on-going professional development. They must have the time and resources to explore this new knowledge base and develop new skills. Shifting pedagogies, redesigning curriculum and assessment tools, and providing more autonomy to local schools all contribute to the optimal use of ICTs in education.

 (8) Content and curriculum. Experience shows that unless electronic educational resources are directly related to the curriculum, and to the assessment methods used to evaluate educational outcomes (especially standardized testing), ICT interventions may not have positive educational impacts.

 (9) Policy. Some of the key policy questions revolve around access, equity, finance, and best practices in scaling-up. This issue of timing is an important one as educators and policymakers operate with an eye to longer-term educational goals.

Despite the many challenges and issues that prevent the full and successful implementation of ICT, Sipin, Espiritu and Malabanan (n.d.) still provide several points for promising future of ICT in the Philippines. According to their paper, the Philippines has been identified in 2004 by AT Kearney as among the world’s 25 most attractive destinations for ICT and has the potential to be a major global service provider. This potential is actually a reality. The Information Technology and Electronic Commerce Council of the Philippines (ITECC) categorizes ICT-based services into (1) “ICT services”—tasks requiring indepth knowledge of computer programming and programming languages, networks, and software programs—and (2) “ICTenabled services,” or services delivered over telecommunication networks or the Internet to a range of business areas. In the latter group, technology is used as a tool or an enabler, and the functions tend to be labor - intensive. Sipin, et.al concludes that for the Philippine context, the promising areas are software development, animation, call-centers, medical and legal transcription, and business processing outsourcing.  These areas are no longer promising but flourishing already considering that a media giant already put up an animation production facility in the country, that the call-center and outsourcing industries are big contributor to the economy and that some medical institutions are already envisioning the Philippines to be at par with other Asian countries in terms of medical tourism.

 So what are the implications of these challenges? For the administration of teacher training institutions and centers for continuous professional education, it is important to think about how to cope with the fast pace of ICT advancement and how to balance it with reinventing pedagogy. For the basic education institutions, the STEM strand of the senior high school will definitely need a very good ICT program. Another concern would be how to make informed decisions regarding ICT investments. Every educational institution must conduct a needs assessment before procuring technology. ICT must be a tool for curriculum delivery rather than becoming the curriculum itself. For a simple classroom teacher who competes with technology and internet for student attention, then the challenge is model its educational uses and to motivate the students to use them responsibly. One of the 21st century skills is that of being a life-long learner. Science is an ever expanding body of knowledge, as well as, a process that keeps on evolving. Hence, a science teacher must reflect how ICT will transform his/her role in the classroom.

 References

 Bingimlas, Khalid Abdullah. (2009). Barriers to the Successful Integration of ICT in Teaching and Learning Environments: A Review of the Literature. Eurasia Journal of Mathematics, Science and Technology Education. 2009, 5(3), 235-245.  Retrieved Nov. 25, 2014 from http://www.ejmste.com/v5n3/eurasia_v5n3_bingimlas.pdf

 Clark, R. E., Yates, K., Early, S. & Moulton, K. (2009). An Analysis of the Failure of Electronic Media and Discovery-based learning:  Evidence for the performance benefits of Guided Training Methods.  In Silber, K. H. & Foshay, R. (Eds.). Handbook of Training and Improving Workplace Performance, Volume I: Instructional Design and Training Delivery. New York: John Wiley and Sons. 263-297. Retrieved Nov. 25, 2014 from http://www.cogtech.usc.edu/publications/clark_etal_2009_analysis_of_the_failure_of_electronic_media.pdf

 Sipin, Glenn L., Espiritu, Jose Lloyd D, and Malabanan, Oliver A. (n.d.) Issues on the Philippines’ Information and Communications Technology (ICT) Competitiveness


 UNESCO. (2014). ICT in Education. Retreived Nov. 24, 2014 from http://www.unesco.org/new/en/unesco/themes/icts/

 UNESCO (2013) ICT Competency Framework for Teachers Retrieved Nov. 25, 2014 from http://unesdoc.unesco.org/images/0021/002134/213475e.pdf

 Valdez, Gilbert (2005). Critical Issue: Technology, A Catalyst for Teaching and Learning in the Classroom. Retrieved Nov. 24, 2014 from http://www.ncrel.org/sdrs/areas/issues/methods/technlgy/te600.pdf

 World Bank. (2013). ICT and Education – Key Issues. Retrieved Nov. 25, 2014 from http://web.worldbank.org/WBSITE/EXTERNAL/TOPICS/EXTEDUCATION/0,,contentMDK:20533883~menuPK:617610~pagePK:148956~piPK:216618~theSitePK:282386~isCURL:Y,00.html

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